Privacy Policy

 Ciao App: Privacy Policy 

Ciao is committed to protecting the privacy of your personal information. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.

For the purpose of the Data Protection Act 1998 (the “Data Protection Act”), the data controller is Sybar Ltd of 3rd Floor Palladium House, 1-4 Argyll Street, London, England, W1F 7LD (“We” or “Us“).

 

Information we may collect from you

 

technical information, including the type of Information you give us: You may give us information about you by filling in forms on the Ciao App, or by corresponding with us (for example, by e-mail). This includes information you provide when you register to use the app site, download or register an app, subscribe to any of our services, search for an app or service, share data via the Ciao App's social media functions, and when you report a problem with the Ciao App. The information you give us may include your name, address, gender, e-mail address and phone number, the device's phone number, age, username, password and other registration information, personal description and photograph.

 

Information we collect about you and your device: Each time you use the Ciao App we may automatically collect the following information:

 

- mobile device you use, a unique device identifier (for example, your device's IMEI number, the MAC address of the device's wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting;

 

- information stored on your device, including contact information, friends lists, login information, photos, videos or other digital content, check ins;

 

- details of your use of the Ciao App and the resources that you access;

 

- Information we receive from other sources (Third Party Information). We work closely with third parties (including, for example, business partners, advertising networks, analytics providers, search information providers) and may receive information about you from them.

 

If you contact us, We may keep a record of that correspondence.

 

Unique application numbers: when you install or uninstall a service containing a unique application number or when such a service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.

 

Cookies: The Ciao App uses cookies and other tracking technology to distinguish you from other users of the app and to help us to provide you with a good experience when you use the Ciao App. It also allows us to improve the Ciao App.

 

 

How we use the information that we collect

 

We may use your information, as applicable, to monitor or improve the performance of the Ciao App; monitor compliance with our Terms of Use (“Terms”), enforce our rights and protect the safety of others including investigating and if necessary removing any content about which we receive a complaint; for promotional purposes (if you do not want to receive this marketing information you can notify us of this or follow the unsubscribe instructions on the correspondence you receive); and for any purpose if we are required to do so by any law or other regulatory or government authority.

 

By providing us with your personal information, you consent to us processing your information as set out in this privacy policy and in any other manner you expressly consent to and transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for these purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure that your information is protected.

 

Who we may share your personal information with: we or the App Store may use a third-party network advertiser to serve advertisements within the Ciao App. Network advertisers are third parties that display advertisements based on the category the Ciao App falls into. Third-party ad serving enables us to target advertisements to you for products or services you might be interested in. We do not disclose information about identifiable individuals to our advertisers, but We may provide them with anonymous aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data We have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

 

Where we store your data: The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Where we transfer your personal data to a country outside the EEA, we do so in accordance with the Data Protection Act. These staff may be engaged in the fulfilment of your request, order or reservation, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. The Ciao App includes social networking/ chat features. Ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users.

 

Your rights: You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting us at help@ciaodate.com

 

Maintenance and storage of information: We store your information on servers which are owned and maintained by us or on our behalf. We may keep your information for a reasonable period for the purposes set out in this privacy policy.

 

Security: In accordance with our requirements under the Data Protection Act 1998, we will adopt appropriate security procedures to help prevent unauthorised access to your information. We shall not be liable for any attempt to hack or crack or otherwise gain access to any of your information on servers owned and maintained by us.

 

Policy changes: Any changes We may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Ciao App.

 

Questions about the Ciao App and the information we hold about you: questions, comments and requests regarding this privacy policy are welcomed. You can contact us at help@ciaodate.com.

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